For Job Seekers

Are you looking for a job in a fun software startup environment where you can be part of the core team? Do you enjoy working on the latest web technology and learning the inner-workings of the internet? Do you want to be involved in a cutting-edge Web 2.0 company? If so, Punchbowl is the place for you.

We are a highly productive and focused, yet easy-going group of software experts creating a web application for a fun and lucrative market. We're a fast growing company, and have job openings in all functional areas, including software engineering, user interface design, and business development.

Tell us how you think your experience and skills can help us grow. We're looking for a range of experience levels in each area, from recent college grads to experienced veterans. If you are interested and are motivated to join a startup, we'd love to hear from you.

Punchbowl is located at 50 Speen Street, Suite 202, Framingham, MA 01701 Map it »

Please send us your resume: jobs@punchbowl.com

Current Openings

Product & Customer Support Specialist

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Do you want to work in a growing company that invests in its employees more than the average company? Punchbowl Inc., the new gold standard in online invitations, provides a fun, casual, and innovative environment where hard work is recognized and rewarded. We are looking for an entry-level customer and product support specialist to join our team. This is a hybrid role of quality assurance and customer support. We’re looking for an energetic person who is ready for a new challenge and wants to work alongside great people.

Some Punchbowl Perks:

  • Awesome company culture
  • Competitive salaries
  • 100% healthcare coverage
  • A collaborative, open-office work environment
  • Roxxee, our very sweet office dog
  • Volunteer outings, Friday afternoon beer breaks, and plenty of Big League Chew
  • A start-up environment where you’ll learn a lot and get your hands dirty

Learn more about us here: https://www.punchbowl.com/who-we-are/behind-the-scenes

The Job

We are looking for an entry-level product and customer support specialist to join our team. This is a hybrid role of quality assurance and customer support. We’re looking for an energetic person who is ready for a new challenge and wants to work alongside great people. This is a hands-on position that will give you the opportunity to be involved in the day-to-day operation of our site and impact the direction of the business.

Responsibilities:

  • Become an expert on the Punchbowl platform and our products
  • Provide general and technical support to our customers daily
  • Maintain and contribute to our site’s help center
  • Build an ongoing understanding of customer needs and issue trends to help resolve future issues and improve processes
  • Contribute ideas for product improvements
  • Perform daily quality assurance checks for essential site functions
  • Perform quality assurance testing and troubleshoot technical issues prior to product releases

Who you are:

  • You are bright, articulate and an excellent communicator
  • You enjoy the process of problem-solving and have a superior memory for details
  • You have experience dealing with customers via email and phone and know how to make every customer happy (even if it is sometimes frustrating!)
  • You may have experience in product testing or quality assurance – if you don’t, you are excited to learn
  • You consider yourself web-savvy and know your way around Internet Explorer, Firefox, Chrome (and maybe even Safari)
  • You have enthusiasm and passion with readiness to join a startup
  • You have a college degree with a cumulative GPA of 3.5 or higher
  • You live within a 45 minute drive of Framingham, MA

TO APPLY: Send a one-page resume and introductory email to jobs@punchbowl.com

 

Senior Ruby on Rails Developer

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Do you want to work in a growing company that invests in its employees more than the average company? Punchbowl, the new gold standard in online invitations, provides a fun, casual, and innovative environment where hard work is recognized and rewarded. We are currently looking for a very experienced Rails developer to add to our team.

Some Punchbowl Perks:

  • Awesome company culture

  • Competitive salaries

  • 100% healthcare coverage

  • A collaborative, open-office work environment

  • Roxxee, our very sweet office dog

  • Volunteer outings, Friday afternoon beer breaks, and plenty of Big League Chew

  • A start-up environment where you’ll learn a lot and get your hands dirty

Learn more about us here: https://www.punchbowl.com/who-we-are/behind-the-scenes

Requirements

The ideal candidate has a passion for web technologies and extensive experience working with large Ruby on Rails applications.  He or she also considers themselves a full stack developer and is comfortable working in the frontend with modern Javascript frameworks and CSS.

Responsibilities

You will work together with a nimble team of seasoned Rails developers.  You will have the opportunity to own projects, influence design and architecture, improve development processes, and drive direction of the product.  You will experience firsthand how engineering fits together with the other pieces of an organization to create a successful business.

On the engineering team, you will find a blend of many backend and frontend web technologies. While our primary language is Ruby, we strive to use the best tools for the job to create elegant solutions and optimize developer happiness. Technologies we incorporate include: Rails 5, Sinatra, React, Redux, Backbone, SASS, Webpack, RabbitMQ, MySQL, MongoDB, Git. Not only will you play a role in building the future of Punchbowl, but you will also play a role deciding how the engineering team evolves to meet the needs of our company as we grow.

TO APPLY: Send a one-page resume and introductory email to jobs@punchbowl.com